How do I... Make An Appointment?

Our appointment system offers face-to-face consultation with a GP within 48 hours or a nurse within 24 hours. Slots are allocated to either same day appointments or advance appointments, which can be booked up to two weeks in advance.
One of the doctors conducts a walk-in surgery to meet the immediate urgent minor problems, for which an appointment does not need to be made. These are held on Mondays, Wednesdays and Fridays.

Please note that one appointment is for one person only. Patients with more than one issue to discuss should book a double appointment to ensure that an appropriate consultation can take place. Otherwise patients may be asked to book another appointment at a later stage. If you cannot keep your appointment, please let the surgery know so that this will allow us to offer the slot to another person.

How do I... Obtain Telephone Advice?

If you wish to speak to a doctor on the telephone for advice, the receptionists will let you know of a suitable time to ring.

How do I... Obtain A Home Visit?

Home visits are for those patients who are housebound, or who are genuinely too ill to attend the surgery. Lack of transport is not a reason to request a home visit.
Please bear in mind that in the time it takes a doctor to visit a patient at home, several patients could have been seen at the practice. There are also better facilities for examining and treating patients at the surgery. Please telephone the surgery for your home visit request before 10.30am, unless it is an emergency.

How do I... Obtain Medical Certificates?

You do not need a medical certificate for illnesses lasting less than seven days. In such an event ask your employer for a self-certification form (if self-employed contact the DSS for a form). For a doctor to issue a certificate you must have been seen either at the surgery or by the hospital. Some employers insist on a certificate within the first seven days. Please note that a charge will be made for the private certificate.